Work with Me

Experience Strategy: Consulting & Advisory

Specialisations include:

  • People Growth & Culture

  • Capability Building

  • Business Growth

About:

Many organisations are still in the early stage of their journey and require a more flexible approach to experience design and innovation. This can range from growing capability and internal teams, to requiring additional short-term expertise when working with new clients and markets.

I bring years of leadership experience to organisations. Most recently as a Group Director at Fjord/Accenture, a studio of 100+ people, I grew and led the experience strategy practice of service, business, spatial, and growth designers, and built client capability across in-house studios, innovation labs, and accelerators.

I work with teams on short-term or long-term engagements. This includes developing strategies for organisational growth, developing people, and providing advice and expertise on growth strategies.

Coaching & Mentoring

Specialisations include:

  • Leadership Development

  • Craft Specialisation

About:

I provide mentoring services to anyone looking to grow in their career or develop new skills in service & experience design. This is something I find extremely rewarding.

Some common topics I’m asked about include; developing strategic thinking, people management, guidance for solo service designers within large organisations, and career growth for introverts.

I offer flexible sessions in 45 minute increments, which can be booked as a one-off call or via a package for longer term mentoring.

(For those out of work or affected by lay-offs, please get in touch for reduced/subsidised pricing).

Get in Touch

Have a project you’d like to collaborate on?